Postpaid Plan Retirement Advisory

May 8, 2026 NOTICE OF PLAN RETIREMENT Dear Valued Customer Please be advised that effective 11th June 2026, you will be upgraded to your new plan as your existing plan is retired. Effective 11th June 2026, customers on the stated plans will be migrated according to the Table shown below: Retired Plan New Plan Plan read more

Customer Advisory TV Notice

ATTENTION TV CUSTOMERS Dear Valued Customer, Thank you for choosing bmobile as your telecommunications partner. We appreciate your support and want to share an important update with you. Effective November 13 2024, we are saying goodbye to TV service provided to you to focus on delivering new and innovative solutions for you.  We sincerely apologize read more

Customer Advisory: Internet

Dear Valued Customer, We understand that these are challenging times, and we deeply appreciate the trust you place in us to keep you connected. Despite our best efforts to absorb rising costs, ongoing economic pressures have made it necessary to adjust our wireless broadband rates, effective May 30, 2025. Rest assured that we remain committed read more

Customer Advisory on Postpaid Plan Name Changes

Dear Valued Customer,  Effective 5 Aug 2024, the commercial name for the below postpaid plans will be changed: PLAN NAMES Existing Name New Name b-pumping Extreme b-partying Extreme Plus b-feting Elite All other benefits associated with the plan remain unchanged.  bmobile continues to be committed to providing our loyal customers with increased value and excellent read more

PREPAID PLAN RETIREMENT NOTIFICATION

As your communications partner, we pride ourselves on offering a diverse range of products and services that meet your present and future needs. Your satisfaction is our top priority so we've taken your feedback and recommendations into consideration and thoroughly reviewed our existing prepaid plans. We are excited to share that we will be enhancing read more

Voice Roaming in the US is back!

It’s finally back! bmobile is proud to be the first local network to resume voice roaming in the United States of America.  Since the shutdown of the 3G networks in the US in February 2022, customers have been unable to make or receive voice calls while roaming there.  However, customers can once again make and read more

Fixed-Rates Advisory

July 1, 2022 Customer Advisory Fixed Calling made simpler - New Rate for Fixed Line Calls bmobile wishes to advise customers signing up for Fixed Line services that it will be implementing a new simpler rate for calls from bmobile Fixed Lines to other bmobile Fixed Lines. Effective July 1, 2022, calls from bmobile Fixed read more

US Roaming Advisory

Roaming Advisory – USA   Dear bmobile customers, As vaccination numbers increase and COVID-19 restrictions gradually lifted, we understand that you may have resumed travelling abroad, or you are contemplating your first trip since the start of the pandemic. As your communications partner, it is important that we inform you of roaming-related changes that may read more

MiFi Premium DOUBLE DATA Promotion

New and existing customers subscribing to the MiFi Premium Plan double the data allocation of the plan! May 12th to 10th June 2021 Frequently Asked Questions What is MIFI Double Data Promotion ? This promotion offers new and existing customers subscribing to the MiFi Premium Plan double the data allocation of the plan. What does read more