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Customer Advisory: Internet

Dear Valued Customer, We understand that these are challenging times, and we deeply appreciate the trust you place in us to keep you connected. Despite our best efforts to absorb rising costs, ongoing economic pressures, including inflation, have made it necessary to adjust our wireless broadband rates, effective SEPTEMBER 25, 2026. Rest assured that we read more
advisory

Junior Plan Advisory

June 1, 2026 Junior Plan Advisory Dear Junior Plan Customer, Thank you for choosing bmobile and for allowing us to be part of how you stay connected. From July 1, 2026, your Junior Plan monthly rate will be adjusted to $150 (VAT inclusive). All the features you currently enjoy will remain the same.  We’ve worked to keep this plan as accessible as possible, read more
mobile postpaid

Prepaid to Postpaid

Frequently Asked Questions What is bmobile Prepaid to Postpaid Promotion? bmobile’s Prepaid to Postpaid promotion gives existing bmobile prepaid customers 25% discount on monthly rental for the first three (3) months when they migrate to a bmobile postpaid service. What is the eligible period of the Promotion? The promotion is valid for the period 1 read more
mobile postpaid promotion

MY Postpaid Port In Promotion

Frequently Asked Questions What is the MY Postpaid Port In Promotion? This promotion offers New Ported-In Postpaid customers who switch to bmobile Postpaid one month free plus 25% off for 11 months. When does the promotional offer end? Offer valid until December 31 st 2026. Is this promotion available for existing customers? No. The promotion read more
mobile prepaid promotion

MY Prepaid Port In Promotion

Frequently Asked Questions What is the bmobile MY Prepaid Port In Promotion? The bmobile MY Prepaid Port In Promotion provides rewards to customers for switching to bmobile.  When does the promotion end? The promotion ends on 31 st December 2026. What are the benefits of this promotion? This promotion offers customers switching to bmobile the read more
advisory

Postpaid Plan Retirement Advisory

May 8, 2026 NOTICE OF PLAN RETIREMENT Dear Valued Customer Please be advised that effective 11th June 2026, you will be upgraded to your new plan as your existing plan is retired. Effective 11th June 2026, customers on the stated plans will be migrated according to the Table shown below: Retired Plan New Plan Plan read more
advisory

Customer Advisory TV Notice

ATTENTION TV CUSTOMERS Dear Valued Customer, Thank you for choosing bmobile as your telecommunications partner. We appreciate your support and want to share an important update with you. Effective November 13 2024, we are saying goodbye to TV service provided to you to focus on delivering new and innovative solutions for you.  We sincerely apologize read more

advisory

Customer Advisory on Postpaid Plan Name Changes

Dear Valued Customer,  Effective 5 Aug 2024, the commercial name for the below postpaid plans will be changed: PLAN NAMES Existing Name New Name b-pumping Extreme b-partying Extreme Plus b-feting Elite All other benefits associated with the plan remain unchanged.  bmobile continues to be committed to providing our loyal customers with increased value and excellent read more