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advisory

Voice Roaming in the US is back!

It’s finally back! bmobile is proud to be the first local network to resume voice roaming in the United States of America.  Since the shutdown of the 3G networks in the US in February 2022, customers have been unable to make or receive voice calls while roaming there.  However, customers can once again make and read more
advisory

Changes to Mobile Rates

Dear Valued Customer, Despite our best efforts, we continue to be adversely affected by inflation and other economic factors, which continue to significantly drive up the cost of doing business. As a result, we are forced to make changes to our mobile rates effective January 1, 2023. INTERNATIONAL CALLS Prepaid and Postpaid Our Pay As read more
advisory

Legacy Postpaid $599 Shared Plan

If you are on the legacy Postpaid $599 Shared Plan this notice is for you: Dear Valued Customer, Please be advised that effective November 3, 2022 the member fee associated with the Postpaid Shared Plan will be $60 + VAT (67.50) per chargeable Member.   The Postpaid Shared Plan Owner Fee remains unchanged at $599 read more

advisory

International version of iPhone 14 supports physical SIM cards

Port-of-Spain, Trinidad – September 22, 2022 bmobile has taken note of the discussion surrounding eSIM technology following Apple’s recent launch of its newest devices. The global smartphone manufacturer announced that iPhone 14 models produced for the United States market will no longer accommodate a physical sim card but will instead use eSIM (embedded SIM) technology. How read more

advisory

Postpaid Plan Retirement Advisory

July 19, 2022 Important Information For Postpaid Customers Dear Valued Customer Please be advised that effective  July 31, 2022, the 4G Essential $199 and 4G Preferred $299 Postpaid plans will no longer available for selection. bmobile continues to be committed to providing our loyal customers with increased value and excellent service Please click here for read more
advisory

Fixed-Rates Advisory

July 1, 2022 Customer Advisory Fixed Calling made simpler - New Rate for Fixed Line Calls bmobile wishes to advise customers signing up for Fixed Line services that it will be implementing a new simpler rate for calls from bmobile Fixed Lines to other bmobile Fixed Lines. Effective July 1, 2022, calls from bmobile Fixed read more
advisory

Discontinuation of $25 Day Plan

Dear Valued Customer, We would like to inform you that our $25 1 Day Prepaid Plan will no longer be available after August 6, 2022. We assure you that customers with this plan will be able to access the features and  experience the benefits until all plans have expired, namely: If any customer purchases a $25 read more
advisory

US Roaming Advisory

Roaming Advisory – USA   Dear bmobile customers, As vaccination numbers increase and COVID-19 restrictions gradually lifted, we understand that you may have resumed travelling abroad, or you are contemplating your first trip since the start of the pandemic. As your communications partner, it is important that we inform you of roaming-related changes that may read more