bmobile Postpaid Roaming Add-Ons are Roaming Plans which allow customers to control their roaming charges while travelling abroad. Customers can take advantage of the Postpaid Roaming Add-Ons while roaming in the Caribbean, US, UK, Canada, Guyana and selected destinations in Europe, Central/South America and Asia.

Bmobile offers:

• Roaming Data Only Add-Ons valid in the Caribbean, Canada, Guyana, UK, USA, and selected destinations in Europe, Central/South America and Asia.
• Roaming Combo Add-Ons, which offer the customer voice, data and SMS services while roaming, are valid in the Caribbean, USA, UK, Canada and Guyana

go to: https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming

The Postpaid Data Roaming Add-Ons can be added via the *123# menu, option 3.

All postpaid customers with the Roaming service provisioned on their mobile number can access the Postpaid Roaming Add-Ons.

No. The roaming service must be provisioned on a customer’s mobile number for the Add-Ons to work. Customers should verify that the service is active before purchasing the Postpaid Data Roaming Add-On and before travelling abroad. This can be done by dialing *100 from your mobile phone or visiting any bmobile Retail Store.

Only bmobile Everything Plans have in-package roaming bundles. The bmobile website can provide details of in-package roaming bundles. ( https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming ).

If a customer has purchased a Postpaid Roaming Add-On, this will be depleted first and then the in-package bundle will be depleted, assuming that the in-package bundle is applicable to the roaming destination.

Yes. Customers will receive a confirmation message upon purchase of the Add-On.

Customers can check the balance on the add-on by dialing *123# option 4, Query Balances.

Customers can purchase any combination of Roaming Data Add-ons and Roaming Combo Add-Ons. For instance, a customer may purchase a Caribbean Combo Pass and a Caribbean Data Pass.

• For Roaming Data Add-Ons, a customer will not be able to purchase the same plan until it is completely depleted or expired.
• For Roaming Combo Add-Ons, a customer will only be able to purchase the same plan if the data allocation of the plan is fully depleted. Where there are remaining minutes or SMS from the first bundle purchased, these will be added to the latest purchase and will expire on the new bundle expiry date.

Customers will receive notifications when usage of the Add-On bundles are at is at 75%, 90% and 100%.

For customers on bmobile Everything Plans, if the add-on is exhausted, roaming usage will begin to deplete the available in-package Postpaid Data Roaming bundle, assuming that the in-package bundle is applicable to the roaming destination. If the latter is fully depleted or the in-package roaming bundle is not valid in the roaming destination, out of bundle roaming rates applicable to Everything Plans will apply. Visit https://bmobile.co.tt/mobile/international-calling-roaming/ for details of these rates.

For customers on all other postpaid plans, if the add-on is exhausted, out of bundle roaming rates will applicable to those plans will apply.

Visit https://bmobile.co.tt/mobile/international-calling-roaming/  for details of these rates.

Alternatively, a customer can choose to purchase the Add-On again.

Yes, the Postpaid Roaming add-on can be used with all handsets/devices that allow data service including but not limited to Blackberry, Android and Apple devices.

The Postpaid Data Roaming Add-Ons are valid with the following partners in the following destinations:

*Caribbean destinations are limited to Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & Caicos

A customer can visit any Channel Partner or can sign up online:

 https://bmobile.co.tt/mobile/postpaid-sign-up/