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Prepaid
Made Easy

All our prepaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.

FREE Facebook Messenger & WhatsApp messaging

Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.

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Postpaid Convenience

All our postpaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.

FREE Facebook Messenger & WhatsApp messaging

Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.

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Prepaid

Prepaid
Made Easy

All our prepaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.

FREE Facebook Messenger & WhatsApp messaging

Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.

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Postpaid

Postpaid Convenience

All our postpaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.

FREE Facebook Messenger & WhatsApp messaging

Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.

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Borrow $10 from us. Pay back at your next Top Up.

Roaming Data

Exploring the Rest of the World? Get a Data Plan when roaming.

Intl Minutes

See International Calling rates to connect with the world.

Local Minutes
& Data

Local Minutes and Data plans for your every need.

Introducing My bmobile App

Pay bills or Top Up any bmobile prepaid phone wherever and whenever. Download today.
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Unlimited Talk

International Calling & Roaming

Stay connected to friends and loved ones abroad, or to those at home when you’re travelling. Browse our rates, tip and money-saving bundles to help you manage costs. All of our voice and data Add-Ons (for both local or overseas use) can be easily purchased via your mobile. Just dial *123#

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Know Before
You Go

Handy Tips and Advice

Frequently Asked Questions

Postpaid Plans
Prepaid Plans
  • 1) How do I purchase a plan?

    Simply follow the steps below to purchase the plan:

    • Dial *123# from your handset
    • Choose the “Special Promotions” option from the Menu
    • Choose a plan from the options listed.

    These plans can also be purchased at our online portal  – www.bmobiletopup.com

  • 2) How will I know that I have successfully added a plan to my account?

    When you purchase a new prepaid plan, you will receive a text message confirming your plan purchase.

  • 3) Can I purchase more than one plan, at the same time?

    Yes, you can purchase more than one plan, at the same time. Simply dial *123# to purchase any prepaid plan.

  • 4) If I buy multiple plans on my account, which one will be used up first?

    The plan usage priority will be based on expiry date. For example, if you purchase a 7 day plan plan and a 30 day plan, the 7 day plan will be used up first, followed by the month plan.

  • 5) Can I still buy other prepaid plans or participate in other promotions, while I have one of these plans?

    Yes, you can buy other prepaid plans or qualify for any active prepaid promotions, as required.

  • 6) Where can I call with these plans?
    • The Unlimited bmobile calls included in the plan can be used to call any bmobile number, except for premium numbers which will incur a charge.
    • Anywhere minutes can be used to call Digicel, Flow, Lisa Communications and Open Telecom, except for calls to premium numbers which will incur a charge.
    • Anywhere minutes can also be used to call USA, UK, Canada, Hong Kong, Ireland, China and India.
    • Note, premium numbers usually begin with 976 and are charged at rates specified by service provider. An example would be the 976-6000 used for Play Whe Picks.

    Pay as You Go rates will apply for any usage outside of the stated terms and conditions. Please visit our Prepaid page – Prepaid Rates for more information.

  • 7) How can I use the text messages in this plan?

    You can send text messages to any local or international mobile number. Texts to premium text services are not included in the unlimited text messages quota, since these are not sent to or received from a mobile number.

  • 8) How can I use my Unlimited Data?

    When using Unlimited Data, you should be guided by bmobile’s fair usage policy to avoid losing service. See further details of the policy here.

  • 9) When I travel, can I use data if my roaming bundle is depleted?

    Yes. If your roaming data bundle is depleted, you will receive a notification advising you of this. If you continue to use data while you’re abroad, standard international roaming rates will apply. See our international roaming rates here.

  • 10) How can I use my Unlimited free access to FB and Whatsapp messaging apps?

    Free access to messaging Apps applies to WhatsApp and Facebook Messaging only.

    Voice and Video calls not included.

    FB and WhatsApp messaging are available for local use and while travelling abroad in specific destinations. See details below on specific activity that is included or excluded from the plan.

  • 11) How can I use these plans when I travel abroad?

    The plans currently include the following for use while travelling abroad or roaming:

    • $215 Month Plan includes 1 GB Data for roaming
    • $349 Month Plan includes 3 GB of Data for roaming
    • FB and WhatsApp messaging can be used in specific international destinations :
    • Caribbean

    Anguilla, Antigua, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Guyana, Jamaica, Montserrat, St. Kitts/Nevis, St. Lucia, St. Vincent, Turks & Caicos.

    • USA
    • United Kingdom
    • Canada

    Unlimited data, unlimited text messages, unlimited bmobile calls, local calls and calls to specific international destinations can only be used within Trinidad and Tobago.

  • 12) Can I buy other prepaid plans for use while travelling abroad?

    Yes, you can purchase a roaming plan. Simply dial *123# and choose “Roaming Plans” from the menu.

    Additional information on prepaid roaming plans can be found here.

  • 13) How do I enjoy more value from these plans?

    The following news sites are included, free of charge within the plans:

    • Trinidad Express – www.guardian.co.tt
    • Trinidad Guardian – www.trinidadexpress.com
    • Trinidad Newsday – www.newsday.co.tt
    • CNN – edition.cnn.com
    • BBC – www.bbc.com

    You can also enjoy the following apps with these prepaid plans – Facebook Messenger (video calls not included) and WhatsApp Messenger (video calls not included)

  • 14) Can I sign up to Auto renew the new plans?
    • Yes, all customers can subscribe to auto renew their prepaid plans. Simply, dial * 123, choose your plan and opt into Auto renew.
    • Auto renew allows prepaid customers to schedule the automatic purchase of any plans. When customers sign up for this service, you will not need to dial *123# to repurchase plans. You will be automatically charged the fee for the plan and receive the plan benefits, on the plan renewal date.
  • 15) Do I benefit from this new offer, if I have already purchased a plan?

    Yes, all customers who purchased a prepaid plan in the last two weeks will be automatically upgraded to the new plans, free of charge.

    The expiry date of your plan will remain the same.

  • 16) How will I know when my plan expires?

    When your plan expires you will receive an expiry message via text. The expiration date of unlimited usage will depend on the date you purchase a plan and which plan you purchase.

  • 17) Can I purchase these plans online?

    Yes, these plans can be purchased at our online portal – www.bmobiletopup.com

  • 18) If I switch to bmobile, can I purchase these plans?

    Yes, all customers who bring their number from another network can access these plans.
    You will also receive up to 50% discount when you buy specific plans. Dial *123# from your handset, choose “Special Promotions” for discounted prices.

    Plan NameRegular PriceYour PriceDiscount
    $99 7 Day Plan$99$7525%
    $215 30 Day Plan$215$10850%
    $349 30 Day Plan$349$26225%

    The discounted plans can be purchased for a maximum of three (3) times.

  • 19) Where can I call for further information about this promotion?

    For additional information you can dial 824-8788 or *100 from your handset or visit the bmobile FB or IG pages.

Prepaid Customers
Premium Shared Plan
Prepaid Shared Plan
  • 2. When will the bmobile Prepaid Shared Plan be available?

    The bmobile Prepaid Shared Plan will be available until January 8, 2021.

  • 1. What is the bmobile Prepaid Shared Plan

    The bmobile Prepaid Shared plan allows new and existing prepaid customers to share Data, Minutes and Texts with 5 friends or family members.

  • 3. What are the benefits of the bmobile Prepaid Shared Plan?

    The bmobile Prepaid Shared Plan offers Prepaid customers access to the following benefits:

    bmobile Prepaid Shared Plan
    Shared Plan Member Plan Fee bmobile Calls Global Text  Data Anywhere minutes Expiry
    Owner  $149.50 Unlimited  Unlimited 12GB 150 mins 30 days
    1st Member  $149.50 Unlimited  Unlimited  12GB 150 mins 30 days
    2nd Member  $100.00 Unlimited  Unlimited  12GB 150 mins 30 days
    3rd Member  $100.00 Unlimited  Unlimited  12GB 150 mins 30 days
    4th Member  $100.00 Unlimited  Unlimited  12GB 150 mins 30 days
    All Members Access to special data and minutes add ons

     

    • Unlimited Calls to bmobile numbers and Landline
    • Unlimited Texts to bmobile numbers
    • Unlimited Texts to Local Networks
    • Unlimited Texts to International Networks
    • Maximum of 60 GB Total Data Allocation (to be shared by all members)
    • Maximum of 750 minutes Anywhere minutes (to be shared by all members)
    • Anywhere minutes can be used to call other local networks and call USA, UK, Canada, Hong Kong, Ireland, China and India.
    • Standard Prepaid out of bundle rates apply.

     

    DEVICE Model Shared Plan Price
    Samsung TAB A 8” 32GB WIFI(2019) T290 $849
    Samsung A013 $749 
    **Samsung Galaxy Note 10 $4,499
    **Samsung Galaxy Note 10+ $4,999

    N.B. 

    • Customers purchasing this device or any other Prepaid device are not eligible for prizes in this promotion.

    • Only the owner is allowed to purchase one (1) discounted device on the bmobile Shared Plan .


    • ** Sign up ALL 5 members and purchase a Samsung Galaxy Note 10 OR Samsung Galaxy Note 10+, PLUS get six (6) months FREE service. Three (3) months warranty on these two devices.

     

  • 4. How many subscribers are allowed on the bmobile Prepaid Shared Plan?

    The bmobile Prepaid Shared Plan allow a maximum of five (5) subscribers to share. This includes the (Owner) and four (4) Members).

    N.B.  A minimum of two (2) subscribers is required on the bmobile Prepaid Shared Plan.

  • 5. What are the requirements to sign up for the Prepaid Shared Plan

    The requirements are very simple:

    The owner and any members must provide one (1) form of National Identification to join the Prepaid Shared Plan. Only the owner is authorized to add members to his/her Prepaid Shared Plan.

  • 6. How can I sign up for the bmobile Prepaid Shared Plan?

    The plan Owner can sign up for the bmobile Prepaid Shared Plan by the following:

    • Visit any of our bmobile Channel Partner stores 
    • N.B. The plan Owner can add up to 4 subscribers who are either new or existing Prepaid
  • 8. Do all members have to join at the same time?

    All of the members are not required to join at the same time. However, the owner and one (1) member are required to join the Shared Plan at inception. Any additional members can be added by the shared plan owner subsequently by visiting a bmobile store or sign up online.

  • 9. What happens if the member number that I want to add is not on my name?

    The current owner of the member number is not required to transfer ownership to the shared plan owner. Each member continues to be the owner of their mobile number. However, the shared plan owner must make the request and authorize the addition of members to the shared plan account.

  • 10. Who determines the price paid by each member of the Shared Plan

    By default, the owner and the first member to join will pay $149.50 to access the plan. All additional members will pay $100 to access the benefits of the plan.

  • 11. What happens if the Plan/Bundles are depleted on the bmobile Prepaid Shared Plan?

    If the data/minutes/text are used up, each subscriber can purchase additional Prepaid bundles by dialing *123#

     

    N.B. Add-On bundles cannot be shared.

     

           Standard Prepaid rates apply.

  • 12. What is the cost for the Add on bundles on the bmobile Prepaid Shared Plan?

    The Add On bundles for the bmobile Prepaid Shared Plan are:

     

    DATA ADD ON FEE
    2GB $15
    5GB $25

     

    ANYWHERE MINUTES ADD ON FEE
    50 minutes $20
    100 minutes $39
    200 minutes $79
  • 14. How can I get more information about this promotion?

    You can get more information on this promotion through any of the following means:

    • For mobile queries call our Customer Service Center at 824-8788, option 2 or dial *100.

     

  • 7. What is the minimum number of persons that can sign up to the Prepaid Shared Plan?

    Customers can join the plan with only two (2) members, however the two members must sign up the plan at the same time. Any additional members can be added to the Shared Plan account by visiting a store or online. National Identification of the owner and any new members must be supplied when making the request.

  • 13. Is there a contract for the Prepaid Shared Plan?

    No, there is no contract for the Prepaid Shared Plan. However, all members are expected to top up the plan fee each month to renew the plan. 

    If any member fails to top up and renew the plan, all Shared Plan members can lose the benefits.

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