Prepaid “Switch Life On”

Frequently Asked Questions What is the bmobile Prepaid “Switch Life On” Promotion The bmobile Prepaid “Switch Life On” promotion provides rewards to customers for switching to bmobile. What is the duration of this Promotion?  Free local SMS  Anywhere minutes can be used to call other local networks and call USA, UK, Canada, Hong Kong, Ireland, read more

Changes to Mobile Rates

Dear Valued Customer, Despite our best efforts, we continue to be adversely affected by inflation and other economic factors, which continue to significantly drive up the cost of doing business. As a result, we are forced to make changes to our mobile rates effective January 1, 2023. INTERNATIONAL CALLS Prepaid and Postpaid Our Pay As read more

Legacy Postpaid $599 Shared Plan

If you are on the legacy Postpaid $599 Shared Plan this notice is for you: Dear Valued Customer, Please be advised that effective November 3, 2022 the member fee associated with the Postpaid Shared Plan will be $60 + VAT (67.50) per chargeable Member.   The Postpaid Shared Plan Owner Fee remains unchanged at $599 read more

International version of iPhone 14 supports physical SIM cards

Port-of-Spain, Trinidad – September 22, 2022 bmobile has taken note of the discussion surrounding eSIM technology following Apple’s recent launch of its newest devices. The global smartphone manufacturer announced that iPhone 14 models produced for the United States market will no longer accommodate a physical sim card but will instead use eSIM (embedded SIM) technology. How read more

Discontinuation of $25 Day Plan

Dear Valued Customer, We would like to inform you that our $25 1 Day Prepaid Plan will no longer be available after August 6, 2022. We assure you that customers with this plan will be able to access the features and  experience the benefits until all plans have expired, namely: If any customer purchases a $25 read more

Transition to Polymer Notes

Dear valued customers, We wish to advise that effective December 15, 2021, bmobile authorized dealers will no longer accept $1, $5, $10, $20, and $50 cotton notes and $50 polymer notes issued before January 2021. This has become necessary to facilitate a smooth transition as these notes shall cease to be considered legal tender in read more

Auto Renew Service for Prepaid Plans

Frequently Asked Questions If I have not auto renewed, on more than one occasion, can I still access the Auto Renew service on my prepaid plan? Of course, as soon as you top up, your Auto Renew service will be reactivated and the cost for the plan will be deducted from your credit balance. Where read more