Prepaid to Postpaid

Frequently Asked Questions What is bmobile Prepaid to Postpaid Promotion? bmobile’s Prepaid to Postpaid promotion gives existing bmobile prepaid customers 25% discount on monthly rental for the first three (3) months when they migrate to a bmobile postpaid service. What is the eligible period of the Promotion? The promotion is valid for the period 1 read more

MY Text to Win

Frequently Asked Questions What is the bmobile MY Text to Win Promotion? Postpaid and prepaid bmobile customers can text the word WINNER to short code 7575 for a chance to win a Samsung handset. What is the duration of the promotion? The duration of this promotion is 20th April to 31st May 2026. Can I text read more

SEA Promotion

Frequently Asked Questions What is the bmobile SEA Promotion? Customers can now sign up for the new Big School $150 Postpaid Plan during the applicable promotional period. What is included in the plan? 4G LTE Data can be used for any use Anywhere minutes should be valid for calls to ALL local networks, US, Canada, read more

MY Postpaid Port In Promotion

Frequently Asked Questions What is the MY Postpaid Port In Promotion? This promotion offers New Ported-In Postpaid customers who switch to bmobile Postpaid one month free plus 25% off for 11 months. When does the promotional offer end? Offer valid until June 30 th 2026. Is this promotion available for existing customers? No. The promotion read more

MY Prepaid Port In Promotion

Frequently Asked Questions What is the bmobile MY Prepaid Port In Promotion? The bmobile MY Prepaid Port In Promotion provides rewards to customers for switching to bmobile.  When does the promotion end? The promotion ends on 30 th June 2026. What are the benefits of this promotion? This promotion offers customers switching to bmobile the read more

Postpaid Plan Retirement Advisory

May 8, 2026 NOTICE OF PLAN RETIREMENT Dear Valued Customer Please be advised that effective 11th June 2026, you will be upgraded to your new plan as your existing plan is retired. Effective 11th June 2026, customers on the stated plans will be migrated according to the Table shown below: Retired Plan New Plan Plan read more

Customer Advisory TV Notice

ATTENTION TV CUSTOMERS Dear Valued Customer, Thank you for choosing bmobile as your telecommunications partner. We appreciate your support and want to share an important update with you. Effective November 13 2024, we are saying goodbye to TV service provided to you to focus on delivering new and innovative solutions for you.  We sincerely apologize read more

Customer Advisory: Internet

Dear Valued Customer, We understand that these are challenging times, and we deeply appreciate the trust you place in us to keep you connected. Despite our best efforts to absorb rising costs, ongoing economic pressures have made it necessary to adjust our wireless broadband rates, effective May 30, 2025. Rest assured that we remain committed read more