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advisory

Postpaid Plan Retirement Advisory

November 1, 2024 NOTICE OF PLAN RETIREMENT Dear Valued Customer Please be advised that effective November 30th , 2024, the below plans will be retired. Effective December 1st, 2024, customers on the stated plans will be migrated according to the Table shown below: Retired Plan New Plan Plan Price (VAT  Excl) Plan Price (VAT Incl) read more
advisory

Customer Advisory TV Notice

ATTENTION TV CUSTOMERS Dear Valued Customer, Thank you for choosing bmobile as your telecommunications partner. We appreciate your support and want to share an important update with you. Effective November 13 2024, we are saying goodbye to TV service provided to you to focus on delivering new and innovative solutions for you.  We sincerely apologize read more

advisory

Customer Advisory Internet Price Increase

Dear Valued Customer, We understand that these are challenging times, and we deeply appreciate the trust you place in us to keep you connected. Despite our best efforts to absorb rising costs, ongoing economic pressures, including inflation, have made it necessary to adjust our wireless broadband rates, effective October 6, 2024. Rest assured that we read more

advisory

Customer Advisory on Postpaid Plan Name Changes

Dear Valued Customer,  Effective 5 Aug 2024, the commercial name for the below postpaid plans will be changed: PLAN NAMES Existing Name New Name b-pumping Extreme b-partying Extreme Plus b-feting Elite All other benefits associated with the plan remain unchanged.  bmobile continues to be committed to providing our loyal customers with increased value and excellent read more

advisory

PREPAID PLAN RETIREMENT NOTIFICATION

As your communications partner, we pride ourselves on offering a diverse range of products and services that meet your present and future needs. Your satisfaction is our top priority so we've taken your feedback and recommendations into consideration and thoroughly reviewed our existing prepaid plans. We are excited to share that we will be enhancing read more
advisory

Voice Roaming in the US is back!

It’s finally back! bmobile is proud to be the first local network to resume voice roaming in the United States of America.  Since the shutdown of the 3G networks in the US in February 2022, customers have been unable to make or receive voice calls while roaming there.  However, customers can once again make and read more
advisory

Changes to Mobile Rates

Dear Valued Customer, Despite our best efforts, we continue to be adversely affected by inflation and other economic factors, which continue to significantly drive up the cost of doing business. As a result, we are forced to make changes to our mobile rates effective January 1, 2023. INTERNATIONAL CALLS Prepaid and Postpaid Our Pay As read more
advisory

Legacy Postpaid $599 Shared Plan

If you are on the legacy Postpaid $599 Shared Plan this notice is for you: Dear Valued Customer, Please be advised that effective November 3, 2022 the member fee associated with the Postpaid Shared Plan will be $60 + VAT (67.50) per chargeable Member.   The Postpaid Shared Plan Owner Fee remains unchanged at $599 read more

advisory

International version of iPhone 14 supports physical SIM cards

Port-of-Spain, Trinidad – September 22, 2022 bmobile has taken note of the discussion surrounding eSIM technology following Apple’s recent launch of its newest devices. The global smartphone manufacturer announced that iPhone 14 models produced for the United States market will no longer accommodate a physical sim card but will instead use eSIM (embedded SIM) technology. How read more