MY Text to Win

Frequently Asked Questions What is the bmobile MY Text to Win Promotion? Postpaid and prepaid bmobile customers can text the word bmobile to short code 5646 for a chance to win $5000 in cash during the promotional period. Two winners will be selected weekly! What is the duration of the promotion? The duration of this read more

MY Postpaid Port In Promotion

Frequently Asked Questions What is the bmobile MY Prepaid Port In Promotion? The bmobile MY Prepaid Port In Promotion provides rewards to customers for choosing the switching to bmobile.  When does the promotion end? The promotion ends on 28th February 2025. What are the benefits of the bmobile Prepaid Promotion? The bmobile Prepaid Portability plan read more

MY Prepaid Port In Promotion

Frequently Asked Questions What is the bmobile MY Prepaid Port In Promotion? The bmobile MY Prepaid Port In Promotion provides rewards to customers for choosing the switching to bmobile.  When does the promotion end? The promotion ends on 28th February 2025. What are the benefits of the bmobile Prepaid Promotion? The bmobile Prepaid Portability plan read more

Postpaid Plan Retirement Advisory

November 1, 2024 NOTICE OF PLAN RETIREMENT Dear Valued Customer Please be advised that effective November 30th , 2024, the below plans will be retired. Effective December 1st, 2024, customers on the stated plans will be migrated according to the Table shown below: Retired Plan New Plan Plan Price (VAT  Excl) Plan Price (VAT Incl) read more

Customer Advisory TV Notice

ATTENTION TV CUSTOMERS Dear Valued Customer, Thank you for choosing bmobile as your telecommunications partner. We appreciate your support and want to share an important update with you. Effective November 13 2024, we are saying goodbye to TV service provided to you to focus on delivering new and innovative solutions for you.  We sincerely apologize read more

Customer Advisory Internet Price Increase

Dear Valued Customer, We understand that these are challenging times, and we deeply appreciate the trust you place in us to keep you connected. Despite our best efforts to absorb rising costs, ongoing economic pressures, including inflation, have made it necessary to adjust our wireless broadband rates, effective October 6, 2024. Rest assured that we read more

Customer Advisory on Postpaid Plan Name Changes

Dear Valued Customer,  Effective 5 Aug 2024, the commercial name for the below postpaid plans will be changed: PLAN NAMES Existing Name New Name b-pumping Extreme b-partying Extreme Plus b-feting Elite All other benefits associated with the plan remain unchanged.  bmobile continues to be committed to providing our loyal customers with increased value and excellent read more

Prepaid Plus Plans

Frequently Asked Questions What are the new bmobile Prepaid Plus plans? Effective November 1, 2024, the following prepaid plus plans will no longer be available. 6-month plan 12-month plan The 3-month plan will continue to be available until December 31, 2024. What is included in each of the plans? Plan Name 3-month Plan VAT inclusive read more

PREPAID TOURIST SIM

Frequently Asked Questions What is the Prepaid Tourist SIM? The Prepaid Tourist Sim provides mobile service to customers who are visiting Trinidad & Tobago for a short period of time. The SIM comes in three (3) denominations and is pre-loaded with bmobile minutes, text messages, anywhere minutes and Data. What will customers receive when they read more