My Queen Prepaid 30 Day Plan Promotion

Frequently Asked Questions

  • What is the MY Queen Prepaid 30 Day Plan Promotion?

    The MY Queen Prepaid 30 Day Plan Promotion introduces a special prepaid plan to all new and existing customers, for the special price of $99.00 VAT Inclusive.

    Customers who purchase this plan are eligible to win tickets to the R&B Brunch Festival featuring Keyshia Cole.

  • Where will the MY Queen Prepaid 30 Day Plan be available for purchase?

    The MY Queen Prepaid 30 Day Plan will only be available from April 17, 2025 to May 11, 2025 at bmobile stores, including the bmobile store at Duty Free in Piarco International Airport.

  • What will customers receive when they purchase this Plan?

    Customers will receive the following services when they purchase this Plan:

    • 1 GB Data
    • Free Local text messages
    • Free bmobile calls
    • 200 Anywhere minutes
  • How long will the plan be valid?

    The plan will be valid for 30 days.

  • Can the customer purchase any other regular plan?

    Yes, the customer can purchase any other prepaid plan in the following ways:

    • Use the bGO app
    • Dial *123# from a mobile device
    • Visit the website at bmobiletopup.com

    Visit any bmobile store

  • How can the customer verify the unused balance on the plan?

    Customers can check the unused balance on the plan by completing the following steps:

    • Dial *123# from their mobile device
    • Choose “Query balances” from the options

    A text message will be sent to the customer that confirms the unused balance in the plan.

  • Can the MY Queen Prepaid 30 Day Plan be repurchased?

    Yes, the plan will be available for repurchase for a maximum of two (2) months or two times after the initial purchase. Customers will have to dial *123# and choose “Special Promos” to repurchase the plan.

  • Additional Terms and Conditions
    • This service is provided for individual personal use only. It is not for commercial purposes or use by groups. Any use, in bmobile’s sole discretion, by an individual or groups for financial gain or profit will cause the immediate termination of access to and/or use of this service.
    • bmobile may temporarily or permanently alter or withdraw this service as offered to our customers.
    • bmobile reserves the right to change or cancel the terms & conditions of this service with notice at any time. Notice to customers via text messages to customers’ handsets/devices or via posting on the bmobile website will be deemed sufficient. Any such notice will be effective immediately or as of the date referred to in the said notice.
    • Subject to the above, the standard Prepaid Mobile Terms and Conditions of service apply.
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