What should I do when replacing or upgrading a cell phone?

When it’s time to replace your cell phone or upgrade to a new model:

  • Check your old phone to find out if it has a physical SIM card, uses an eSIM, or both.
  • If the device you are replacing uses an eSIM, wipe all data from the eSIM profile before
    you dispose of or recycle the device.
  • If your old phone had a physical SIM card, you should remove it. You can either store it
    securely as a backup or destroy it so there’s no risk of having the data on it stolen.