Do customers qualify for the promotion if their outstanding balance is less than one year?

Yes. All mobile and residential customers with outstanding balances less than one year can have service restored by entering into a payment agreement.
● Customers with balances outstanding between 7-11 months can pay at least
331/3% down and the balance in up to 3 months.
● Customers with balances outstanding between 0-6 months can pay at least 25%
down and the balance in up to 4 months.