Prepaid Plus Plans

Frequently Asked Questions

  • What are the new bmobile Prepaid Plus plans?

    Effective November 1, 2024, the following prepaid plus plans will no longer be available.

    • 6-month plan
    • 12-month plan

    The 3-month plan will continue to be available until December 31, 2024.

  • What is included in each of the plans?
    Plan Name 3-month Plan
    VAT inclusive Price $450.00
    VAT Exclusive Price $400.00 
    Calls to bmobile numbers (monthly) Free calls
    Anywhere minutes to call other local numbers 

    plus US, UK, Canada, India, China, Hong Kong, and Ireland (monthly)

    200 minutes
    Data (monthly) 2 GB
    Free-b Data for Scorch Radio(monthly) Yes
    Plan Validity 90 days
    Rollover Anywhere Minutes Yes
    Savings to Customer $30.00


    • All data, bmobile minutes and Anywhere minutes are refreshed every 30 days and return to the initial balance.
    • Anywhere Minutes allow calls to all local networks plus US, UK, Canada, India, China, Hong Kong, and Ireland.
    • bmobile’s Fair Usage applies to calls and data. https://bmobile.co.tt/fair-usage-policy
    • Any subscription costs for the use of Scorch Radio app are the responsibility of the prepaid customer.
    • Rollover Anywhere minutes are valid for up to 30 days after they are awarded.
    • A maximum of 50% of the plan can rollover to the next period.
  • Who can purchase the 3-month plan?

    All prepaid customers can purchase the new plans. 

  • How do I purchase the prepaid plus plans?

    Simply, follow the steps below to purchase the plan:

    • Dial *123# from your handset. 
    • Choose an option from the Menu – Talk and Data Plans
    • Choose a plan from the options listed.

    Additionally, you can visit a bmobile store, online at www.bmobiletopup.com or use the bmobile
    Go app to purchase these plans.

  • How will I know when I purchase one of the new prepaid plans?

    When you purchase one of the new prepaid plans you will receive a text message confirming your plan purchase.

  • Where can I call with the Anywhere minutes?

    The Anywhere minutes included in the plan can be used to call any local networks and international calls to US, UK, Canada plus US, UK, Canada, India, China, Hong Kong, and Ireland.

  • What happens if I do not use all my Anywhere Minutes in my plan?

    If you do not use all your Anywhere minutes, the minutes rollover to the next month. Rollover Anywhere minutes are valid for up to 30 days after they are awarded.

  • What happens if I deplete all the Minutes or Data in my plan before it expires?

    If your data, text messages or minutes are depleted before your plan expires, you will be charged at the Pay As You Go rate for data, text messages and minutes.  The current Pay as You Go rates can be viewed on our website – https://bmobile.co.tt/mobile/

    You can also choose to buy another prepaid plan in any of the following ways:

    • Visit us online at www.bmobiletopup.com
    • Use the bmobileGo app.
    • Dial *123# from your device. 
    • Visit a bmobile store.
  • How will I know when my plan expires?

    When your plan expires you will receive an expiry message via text message. 

  • How can I find out the balance on my plan?

    Customers can dial *123# from their handset and select Option from the menu – “Query balances”. A text message will be sent with the plan balance, including any rollover Anywhere Minutes.  Customers can also use the bGo app to query their balances.

  • Can I purchase more than one plan at the same time?

    Yes, you can purchase more than one plan at the same time. Simply dial *123# to purchase any Talk and Data plan.

  • If I have multiple plans on my account, which one will be used up first?

    The plan usage priority will be based on expiry date. For example, if you purchase a day plan with an expiry date of 24 hrs., it will be used up first, followed by the week plan and then the month plans. 

  • Where can I call for further information about this promotion?

    For additional information you can contact us at any of the options listed below:

    • Call 824-(8788).
    • Dial *100 from your handset.
    • Visit our social media pages – Facebook/Instagram.
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