Auto Renew Service for Prepaid Plans

Of course, as soon as you top up, your Auto Renew service will be reactivated and the cost for the plan will be deducted from your credit balance.

For additional information you can contact 824-TSTT (8788) or *100 or visit the Bmobile Facebook page or www.bmobile.co.tt.

The end of the promotional plan also means that the auto renew service, attached to the promotional plan, is also null and void. You will no longer be automatically charged for the promotional plan or have access to the promotional plan features.

If all of the plans have the same duration, calls, data or text messages will be drawn down from your “Normal” Plan, and then from your auto renew plan. For example:

If all of the plans have different duration, calls, data or text messages will be drawn down from the plan with the nearest expiry date. For example:

You can repurchase the same plan as a “Normal” Plan, if the data in your plan is depleted before it expires.

• Simply dial *123#.
• Choose “Talk and Data plans”
• Choose your plan.
• Enter option 2 “No – Normal Purchase” to purchase a plan that does not auto renew.

When the data and minutes in your plan are depleted, you will be charged at the standard Pay-As-You-Go rates.

Yes, the Auto Renew service will activate the plan, whenever the credit becomes available.

No, auto renew with multiple plans is not currently available.

You can stop the Auto renew service by contacting 824-TSTT (8788).

Yes, you can. However, you must consider that the auto renew service will automatically charge for the chosen plan on the renewal date. The charge will be applied even if you have another plan activated at the same time.

Auto Renew for prepaid plans is a convenience feature that allows prepaid customers to schedule the automatic purchase of any plans, without dialing *123#.

When customers sign up for this service, they will be automatically charged the fee for the plan and receive the plan benefits, on the plan renewal date.

“Your Auto Renew on Plan will expire in xx hrs. Top up $x to ensure your plan is renewed and you continue to enjoy our gr8 Unlimited Talk and Data plan. Life is On with Bmobile.”

If you don’t have sufficient credits for your Auto Renew promotional plan, you will receive the following message:

“Your plan could not be activated due to insufficient credit, please top up quickly to continue enjoying the great benefits of your plan.’

The Auto Renew service will be automatically activated and the plan fee will be charged, whenever you have credit to cover the cost of your plan.

If you don’t have sufficient credits for your Auto Renew plan, you will receive the following message:

“Your plan could not be activated due to insufficient credit, please top up quickly to continue enjoying the great benefits of your plan.’

The auto renew service will be automatically activated and the plan fee will be charged, whenever you have credit to cover the cost of your plan.

Once there is credit on your account to cover the cost of the plan, you will receive the following text message:

“U have been charged $xx.xx for the Auto Renew Unlimited Talk & Data Month Plan. Be sure to top up $xx every x days to keep using the plan.

When you buy any promotional plan with Auto Renew, you will receive the following message:

“You have chosen to auto renew your x days Unltd Talk & Data Plan. U will be charged $xx every x days. Be sure to top up $xx every x days to keep using this plan. Life is On with Bmobile”.

• Dial *123#
• Select the plan of your choice
• Select the Auto renew Option
• Confirm your purchase

You will be charged for the plan of your choice and schedule the renewal date, at the same time.

Yes, all prepaid plans can be set up for the auto renew service.

• No contract service for your choice of talk, text and data.
• Convenience – customers do not need to remember to purchase plans.
• Control – Pay for the service you want, when you need it. Opt out without penalty.
• Hassle-free – no need to dial *123# to purchase plans.

There is no additional fee for the auto renew service. You will only be charged the fee for the plan that was selected for the auto renew service.