Before you uninstall the app:

3. Go to ‘Help and Support’ page.
4. Select Email Us.
5. Select ‘General bmobile Query’.
6. Select ‘Delete My App Account’.
7. Enter a description to let us know why you want to delete
your account.
8. Select Submit.
If you have already uninstalled your app:
Send an email to the following email address:
bmobilegosupport@tstt.co.tt from the email address you signed up
with the following:
Subject: ‘Delete my bmobileGo App account’,
Body of email: Enter a description to let us know why you want to
delete your account. Please include the mobile phone number that
you used when you signed up for the bmobileGo account.