You would be required to visit any bmobile retail store and notify a CSR of the change.
You would be required to visit any bmobile retail store and notify a CSR of the change.
bmobile introduces new Postpaid Plans on June 23 2020
| Service | Description |
| Unlimited bmobile Minutes | Calls to any bmobile Fixed or Mobile number |
| Data | Stream, browse, post as you please anywhere in Trinidad & Tobago. Be guided by the bmobile Fair Usage Policy |
| Anywhere Minutes | Calls to ALL other local networks, plus selected international destinations: USA, UK, Canada, Ireland, Hong Kong, China and India.Calls to Special Numbers are not included in the plan. |
| Roaming Data | Stream, browse, post when you travel to US, UK, Canada, Guyana, Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & CaicosBe guided by the bmobile Fair Usage Policy |
| Text Messages | Send a text message to anywhere in the world.Premium Text Messages (messages to/from short codes) are not included in the plan. |
| Facebook Messaging and WhatsApp Messaging | Facebook Text Messages and WhatsApp Text Messages only. Voice and Video calls are not included. |
| News Websites | www.guardian.co.tt www.trinidadexpress.com newsday.co.tt edition.cnn.com www.bbc.com |
Yes. You will can make calls. There will be charged at $0.65 per minute.
Yes. You can make calls to the listed destinations. Standard International rates apply to calls to these destinations.
Yes. You can call anywhere in the world. Standard International rates apply for calls to all other international destinations.
Yes. You can send messages using these apps FREE when you travel to the following destinations:
US, UK, Canada, Guyana, Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & Caicos.
Voice and Video calls are not included.
Yes. You can make calls when you travel. The standard per minute rate in the roaming destination will apply. Alternatively, you can purchase a roaming plan dial *123#. See our roaming plans and rates.
Yes. If your roaming data bundle is depleted, you will receive a notification advising you of this. If you continue to use data while you’re abroad, standard international roaming rates will apply. See our international roaming rates here
For additional minutes to other local networks or international destinations, you can purchase a bmobile Add-On. Dial *123# from your mobile phone and select Get Voice Add-Ons.
As an existing customer, you can contact 824 8788 or visit any of our conveniently located channel partners to switch to these Postpaid Plans
Yes. When you sign up as a new customer, you will agree to a minimum service period of 12 months.
Yes. You get the first month’s plan fee FREE plus 25% off you’re your plan for the next 11 months
To get any of these plans you can
Customers who do not maintain their plans for the minimum service period will be charged an Early Termination Fee. This is calculated as follows:
Number of months remaining in the service period x Plan Fee
Unlimited Texts to both local and international destinations.
Anywhere minutes can be used to call other local networks and call USA, UK, Canada, Hong Kong, Ireland, China and India.
Fair Usage applies to Data, local and international calls, messaging and news sites.
FB and WhatsApp messaging are available for local and roaming usage FB & WhatsApp is restricted to chat, does not include voice or video calls.
News sites include Trinidad Express, Trinidad Guardian, Trinidad Newsday, CNN and BBC.
International calls to USA, UK, Canada, Ireland, Hong Kong, China, India are included in plan 1 GB of roaming data is available on $239 month plan and 3 GB for use while roaming on the $349 month plan
Devices compatible in phase 1
Note:Â All devices must be on iOS 15 or above operating system.
If you are travelling to the United States of America from July 1, 2022, please be advised that your data roaming experience may be temporarily impacted by changes to T-Mobile’s network. Read more …
Dial 824-TSTT (8788) from your landline or mobile phone.
Select ‘Option 1’ – self service Select ‘1’ again for your bill balance
Choose ‘2’ for bill payment Enter the number of the account that you are making the payment towards
Enter your credit card information
Enter the amount to be paid and then press the pound ‘#’ sign
Once successful, an automated voice will say ‘transaction was completed’ and provide a reference number as proof of payment. Payments are credited to the selected account within two working days.
Dear Valued Customer,
If you are a Postpaid or MiFi customer with a monthly bill cycle date of the 17th or 24th, we kindly ask that you take note of the information below:
Due to a recent technical issue, payments made to Postpaid and MiFi accounts during the period March 12th to 23rd will be reflected on your April invoice.
We sincerely apologise for any inconvenience caused and thank you for your patience and understanding.
Roaming Advisory – USA
Dear bmobile customers,
As vaccination numbers increase and COVID-19 restrictions gradually lifted, we understand that you may have resumed travelling abroad, or you are contemplating your first trip since the start of the pandemic.
As your communications partner, it is important that we inform you of roaming-related changes that may impact your travel experience. As such, we wish to advise that AT&T has made changes to its network that will affect your ability to roam with them when you visit the United States of America.
While you can no longer roam with AT&T, you can still connect, surf and share by connecting to the T-Mobile network.
To select T-Mobile, please follow these steps:
Android users
Settings > Connections > Mobile Networks > Network Operators > Select Manually > Device scans for available networks > select T-Mobile
Apple iPhone users
Settings > Mobile Data > Network Selection >Â switch off automatic > device scans for available networks >Â Select T-Mobile
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Dial *123# (option 3 for prepaid customers and option 4 for postpaid customers) for a list of roaming add-on plans.
Whether you are traveling abroad for business, vacation or to reconnect with loved ones in-person, we wish you a safe trip.
We apologize for any inconvenience and thank you for choosing bmobile.
As your entertainment service provider, we are committed to offering the best value. Our mission is to provide a diverse, relevant channel lineup to enhance your entertainment experience.
Regrettably, we must inform you of an unavoidable change to your channel lineup.
Effective October 31, 2021, the STAR premium channels, formerly known as FOX channels, will no longer be available in Trinidad and Tobago due to the provider’s decision to discontinue airing in this region.
The affected channels are as follows:
| PACKAGE NAME | CHANNEL NAME | CALL SIGN | CHANNEL # |
| FOX Pack | STAR Cinema | STARCIN | 351 |
| FOX Pack | STAR Classics | STARCLS | 352 |
| FOX Pack | STAR Hits | STARHITS | 354 |
| FOX Pack | STAR Fun East | STARFUNE | 356 |
| FOX Pack | STAR Fun West | STARFUNW | 358 |
| FOX Pack | STAR Comedy | STARCOM | 359 |
| FOX Pack | STAR Action East | STARACTE | 360 |
| FOX Pack | STAR Action West | STARACTW | 362 |
| FOX Pack | STAR SERIES East | STARSERE | 364 |
| FOX Pack | STAR SERIES West | STARSERW | 365 |
To minimize any inconvenience and provide you with additional value, we have made the following amendments to your TV offering…
Google Play and the Google Play logo are trademarks of Google LLC.
App Store and the Apple logo are trademarks of Apple Inc.
Bmobile introduces International Minutes Add-ons. Postpaid customers can take advantage of these monthly recurring bundled International Minutes, when calling family, friends and business partners abroad.
TRIPLE FUN INTERNATIONAL MINUTES
(USA, CANADA (MOBILE & LANDLINE) UK (LANDLINE ONLY))
| Triple Fun Int’lBundled Minutes | Price(VAT Exclusive) | Price(VAT Inclusive) |
| 100 minutes | $50.00 | $56.25 |
| 250 minutes | $110.00 | $123.75 |
| 500 minutes | $175.00 | $196.88 |
ISLAND LIME PASSPORT INTERNATIONAL MINUTES
(BARBADOS, JAMAICA, GRENADA, ST VINCENT, BVI, ANTIGUA & ST LUCIA (MOBILE AND LANDLINE)
| Island Lime PassportInt’l Bundled Minutes | Price(VAT Exclusive) | Price(VAT Inclusive) |
| 100 minutes | $75.00 | $84.38 |
| 200 minutes | $125.00 | $140.63 |
| 300 minutes | $175.00 | $196.88 |
The International Minutes Add-Ons can be added via the *123# menu, Option 2
All postpaid customers can access the International Minutes Add-Ons.
Yes. Customers will receive a confirmation message upon purchase of the Add-Ons.
Yes, Customers will receive notifications when usage is at 75%, 90% and 100% of the add-on.
No, these Add-ons are recurring and will auto renew on bill cycle.
No. Any unused International Minutes will expire on bill cycle.
Standard rates will apply when the add-on is exhausted. A new Add-on will start at bill cycle.
In order to stop the International Minutes Add-ons the customer must send a text message to a short code as outlined in the following tables:
No. International Minutes Add-ons cannot be used while roaming. Calls made while roaming will be charged at standard roaming rates.
Yes, the International Minutes Add-ons can be used with all handsets/devices that allow data service including but not limited to Blackberry OS7, Blackberry 10, Android and Apple devices.