TSTT’s exit of the replacement of fixed voice handsets means that TSTT will no longer replace defective or faulty landline handsets for existing and new customers.
FAQs > Exiting the Replacement of Fixed Voice Handsets
Yes, new customers requesting first time installation of landline service will be provided with a handset by TSTT to enable use of the voice service.
TSTT will stop replacing landline handsets for existing and new customers effective January 01st 2019.
4. For customers requesting a change of handset before 1st January 2019, will we be allowed to change our handsets before the change is effected?
Yes, customers requesting a replacement of their existing handset will be allowed to contact TSTT to request a replacement before the change is effected on 1st January 2019. This is dependent on availability of stock.
You can purchase a corded or cordless handset with an RJ11 port at any reputable electronic retailer within Trinidad and Tobago or online.
No, TSTT would charge you a monthly rental for the line installed to enable the use of the landline handset.
Yes, if you receive a service fault, you are invited to call 824-TSTT (8788) to have your service report entered.