TSTT’s exit of the replacement of fixed voice handsets means that TSTT will no longer replace defective or faulty landline handsets for existing and new customers.

Yes, new customers requesting first time installation of landline service will be provided with a handset by TSTT to enable use of the voice service.

TSTT will stop replacing landline handsets for existing and new customers effective January 01st 2019.

Yes, customers requesting a replacement of their existing handset will be allowed to contact TSTT to request a replacement before the change is effected on 1st January 2019. This is dependent on availability of stock.

You can purchase a corded or cordless handset with an RJ11 port at any reputable electronic retailer within Trinidad and Tobago or online.

No, TSTT would charge you a monthly rental for the line installed to enable the use of the landline handset.

Yes, if you receive a service fault, you are invited to call 824-TSTT (8788) to have your service report entered.