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At Your Home

The health and safety of our employees and customers remains our top priority. As such, the technicians who visit your home to conduct installations or repairs will be taking extra precautions to protect all parties. We understand and respect our customers’ concern during this time therefore installations and repair work will only be scheduled if customers are comfortable granting us access to their premises.

Our technicians will identify themselves via company ID badges and explain their action steps before entering your premises. This will ensure that the majority of talking is completed before entering your probable confined space. Our technicians have been trained in the relevant safety protocols to ensure your health and safety. Our technicians will be practicing social distancing when they visit your home. This means that they will maintain a physical distance of at least one metre between themselves and any member of your family. Our technicians will sanitize all equipment and devices upon commencement and completion before exit.

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At Our Stores

The health and safety of our employees and customers remains our top priority. As such, the technicians who visit your home to conduct installations or repairs will be taking extra precautions to protect all parties. We understand and respect our customers’ concern during this time therefore installations and repair work will only be scheduled if customers are comfortable granting us access to their premises.

Our technicians will identify themselves via company ID badges and explain their action steps before entering your premises. This will ensure that the majority of talking is completed before entering your probable confined space. Our technicians have been trained in the relevant safety protocols to ensure your health and safety. Our technicians will be practicing social distancing when they visit your home. This means that they will maintain a physical distance of at least one metre between themselves and any member of your family. Our technicians will sanitize all equipment and devices upon commencement and completion before exit.