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Prepaid to Postpaid

Frequently Asked Questions

Prepaid to Postpaid

What is bmobile Prepaid to Postpaid Promotion?

bmobile’s Prepaid to Postpaid promotion gives existing bmobile prepaid customers 25% discount on monthly rental for the first three (3) months when they migrate to a bmobile postpaid service.

What is the eligible period of the Promotion?

The promotion is valid for the period 1 st May 2026 to 30 April 2027.

Who is eligible for the Prepaid to Postpaid Promotion?

Existing bmobile prepaid customers who migrate their active prepaid number to a bmobile postpaid plan during the promotional period are eligible.

How do I migrate from Prepaid to Postpaid bmobile?

To migrate from Prepaid to Postpaid, you can visit a bmobile store to select a postpaid plan and request migration of your bmobile Prepaid service to a bmobile Postpaid Plan. You will be required to complete the sign-up process for service.

How do i sign up for bmobile's Postpaid Plans?

To sign up for a bmobile Postpaid Plan, you can visit a bmobile Retail Store/Channel Partner
with the following:
• One valid form of Identification
• Proof of Address (utility bill)
• One month’s advance payment of monthly rental

What happens after the three (3) month discount period ends?

After the three-month discount period ends, your monthly rental will revert to the standard postpaid plan rate. Any ongoing plan benefits (data, minutes) will continue with the plan you selected.

Where can i call for further information about the service?

For additional information you can contact:

  • Call 824-TSTT (8788) or Dial *100 from your handset.