How to pay your bill via 824-TSTT

Updated October 9, 2026

Paying your bill via 824 TSTT is as easy as 1,2,3.

Check bill balance

Dial 824-TSTT (8788) from your landline or mobile phone. Choose ‘Option 1’ for self-service then ‘1’ again for your bill balance.

Phone icon for checking a bill balance — 824-TSTT check bill balance

Enter account info

Choose Option ‘2’ for bill payment and then enter the number of the account that you are making the payment towards.

Phone icon for entering account information — 824-TSTT enter account information

Confirm payment

You can now enter your credit card information, enter the amount to be paid and then press the pound ‘#’ sign and that’s it!

Phone icon for confirming a bill payment — 824-TSTT confirm payment

Payment notes

Once successful, an automated voice will say ‘transaction was completed’ and provide a reference number as proof of payment. Payments are credited to the selected account within two working days.
As a security measure, no advance credit card registration or storage of credit card information is required. There is also no human interaction or CSR involved in the payment process.