Frequently Asked Questions
What is the bmobile Prepaid Unlimited Talk & Data plan?All prepaid customers can now purchase the Prepaid UNLIMITED Talk & Data Plans by dialing *123# and choosing one of the following plans:
- Unlimited Talk & Data Plan 30 Day- $349 ($392.62 Vat Inclusive)
- Unlimited Talk & Data Plan 7 Day- $99 ($111.37 Vat Inclusive)
- Unlimited Talk & Data Plan 1 Day – $20 ($22.50 Vat Inclusive)
What is included in each of the promotional plans?
When would the bmobile Prepaid Unlimited Talk & Data Plans be available?The standardization of the plans will take effect on April 1st 2018.
How do I purchase any one of the Plans?Customers should follow the steps below to purchase the plan:
- Dial *123# from your handset
- Choose option from the Menu – Talk & Data plans
- Choose a plan from the options listed
How will I know when I purchase an Unlimited Talk and Data plan?When you purchase a new prepaid unlimited Talk and Data plan, you will receive a text message confirming your plan purchase.
Where can I call with these plans?The Unlimited calls in the plan can be used to call any local number, except for premium numbers, which will incur a charge.
How will I know when my plan expires?When your plan expires you will receive an expiry message via text. The expiration date of unlimited usage will depend on the date you purchase a plan and which plan you purchase.
Can I purchase more than one plan, at the same time?Yes, you can purchase more than one plan, at the same time. Simply dial *123# to purchase any prepaid promotional plan.
If I have multiple plans on my account, which one will be used up first?The plan usage priority will be based on expiry date. For example, if you purchase a day pass plan with an expiry date of 24 hours, it will be used up first, followed by the week plan and then the month plan.
Where can I call for further information about this promotion?For additional information you can dial 824-TSTT (8788) or *100 or visit the Bmobile Facebook page or chat with a CSR