Double Top Up Promotion

Top Up $50+ Online or via the Top-Up app and get double the amount of credit purchased!

13th - 14th October 2021

Frequently Asked Questions

  • What is the bmobile Online Double top up promotion?

    The Online Double top up promotion rewards all customers topping up $50 or more online or via
    bmobile top up app with double the amount of credit purchased.

  • How do I qualify for this promotion?

    You can choose to participate as detailed below

    Top Up any amount $50 or more:

    • Via the mybmobile app
    • Via the bmobile online top up app
    • On the website –
  • How will I know that I received my free credit?

    You will receive a text message advising that your bonus credit has been applied to your account. You can also dial *123# to check your balance.

  • What activity can I use my bonus data for?

    Your free credit can be used for data, calls to bmobile numbers as wells as US, UK, Canada and the Caribbean.

  • Is there an expiry date for the bonus data?

    Yes, free credit will expire in 7 days

  • Can I receive the bonus credit more than once?

    Yes, however customers can only participate once per day during promotional period.

  • What is bmobile Online Top Up?

    This service allows anyone who resides in Trinidad and Tobago or abroad to go to the bmobile
    website – or the bmobile top up app and send credit to any
    Bmobile prepaid number.
    Online Top Up provides convenient way to top up, without having to go to a store:
    ● Your friends and family abroad can send top up to you.
    ● You can send top up to yourself or any other prepaid number, while you are abroad.
    ● You can send top up to yourself, while you are in Trinidad and Tobago.

  • How do I purchase bmobile Online Top Up?

    Online Top Up can be purchased in the following ways:
    ● On the bmobile website:
    ● From the bmobile top up app, which can be downloaded via the Play Store and App
    ● From the mybmobile app, which can be downloaded via the Play Store and App store

  • What do I need to use bmobile Online Top Up?

    An active Bmobile Online Top Up account, which is a simple registration process.
    ● A valid credit card, MasterCard, VISA, Amex, or PayPal account.
    ● An active prepaid Bmobile number that will receive the top up.
    ● A valid email address.

  • Am I limited to one top up per day?

    You can top up as many times as you like during the promotion. However, certain restrictions
    may be applied by your credit card company. For example, credit card transactions may be
    limited to three (3) per day.

  • Whom do I contact if I need assistance or have queries about this promotion?

    For assistance or queries, please call our Customer Service Center at 824-TSTT (8788), option 2 or
    dial *100, or visit our website or visit Bmobile’s Facebook page for more details.

  • What is the duration of the promotion?

    This promotion is valid for the period 13th-14th October 2021.

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