1. What is the bmobile online Double Top Up Promotion?During the period May 21st to 24th 2018, all prepaid customers who top up via the bmobile website will receive the equivalent value of their top up as BONUS Credit.
2. Who can participate in this promotion?Any prepaid customer with a credit card can participate in this promotion.
3. When will the promotion be available?The promotion begins on Monday 21st May 2018 and ends on Thursday 24th May 2018.
4. What do I need to be able to purchase top up online?All you need is a valid bmobile number and credit card.
5. How do I purchase top up via the bmobile website?
- Simply Click Here!
- Enter your mobile number
- Select the amount of top up you wish to purchase
- Click “ Proceed to checkout”
- Complete your payment and THAT’S IT!!!
6. If I top up but have an outstanding BLIGH loan, will I receive the BONUS credit?No, ALL outstanding BLIGHs must be repaid before you can participate in this promotion.
7. What value top up do I have to purchase in order to receive the BONUS credit?The promotion is valid for all denominations of top up available via the website.
8. When will I receive my BONUS Credit?Your BONUS credit will be automatically added to your account after you have completed your top up.
9. How will I know that I have received my BONUS credit?You will receive the SMS message below confirming the addition of the BONUS credit to your account.
“You have received bonus $x.xx valid for 7 days for bmobile calls & texts, int’l calls to US, UK, Canada, C’bbean. Dial *123#, Query balances to check credit.”
10. How will I know that my BONUS credit has expired?You will receive the expiry notification below when your BONUS credit expires.
“Your bonus credit has expired. Keep topping up to enjoy more great specials from bmobile. Life is ON with bmobile!!”
11. What can my BONUS credit be used for?Your BONUS credit can be used for bmobile to bmobile calls & texts and international calls to the US, UK, Canada, Caribbean.
12. Can I purchase bundles with my BONUS credit?No, the BONUS credit cannot be used to purchase bundles.
13. How long is my BONUS credit valid for?The BONUS credit is valid for seven (7) days.
14. If I top up more than once per day, will I receive the BONUS credit each time I top up?No, you will only receive the BONUS credit once for the day on your first top value.
15. If I top up every day for the four (4) days of the promotion, will I receive the BONUS credit each day?Yes, you will receive the BONUS credit on your first top up value of the day, each day for the four (4) days of the promotion.
16. Whom do I contact, if I need assistance or have queries about this promotion?For assistance or queries, please call our Customer Service Center at 824-TSTT (8788), option 2 or dial *100