/MiFi FAQs

Introducing

Our new MiFi Plan.


Local Data

Roaming Data

Device (New Activation)

Local SMS

Price


MiFi Premium Package

40 GB

250 MB

FREE

20 

$249

VAT excl.

MiFi Select Package

100 GB

250 MB

FREE

20 

$349

VAT excl.

Mifi Postpaid Plan

MIFI is a mobile device that uses the 3G/ 4G mobile phone networks to create a mini wireless hotspot.

Frequently Asked Questions

  • 1) What is MIFI?

    MIFI is a mobile device that uses the 3G/ 4G mobile phone networks to create a mini wireless hotspot. 

    This can then be shared between mobile internet-enabled devices — such as smartphones, laptops, tablets and even game consoles — that are within range of its signal.

     

    MIFI adds value to your life! 

    • Convenience – use it anywhere!
    • Time Management – no need to wait till you’re at the office or at home to complete your work reports/ projects or assist kids with assignments!
    • Saves Money – no need to have multiple data plans for devices. Connect up to 8 devices at once! No Out of Bundle charges. Pay what you planned!
    • Practical – one device for use at work and at play!
    • Entertainment on the go! – creates more opportunities to keep your young ones occupied while out of the home either watching a movie, playing a game no matter where you are!
    • Empowers you – multi-task. Work and Play!
  • 2) What new features are available on MIFI?

    The new features available are:

    • SMS (up to 500 messages can be saved in internal memory)
    • Limit your users (between 1-8)
    • Roaming 
    • Guest Wifi Access
    • User Device management from Web UI and App
  • 3) What is the App I can use to manage my device?

     Manage your device 24/7 using the Huawei HiLink App available in both Google Play and Apple Store!
  • 4) Is there a minimum service period?

    Yes. Customers signing up from 1st October, 2020 agree to a minimum service period of 12 months. For customers signing up for service prior to 1st October, 2020 the minimum service period is 24 months.
  • 5) Is there an Early Termination Fee for removing service before the end of the minimum service period?

    Yes, there is an Early Termination Fee for removing service before the end of the minimum service period.
  • 6) Is there any warranty on the device?

    Yes. There is a one year warranty on the device.
  • 7) Can I exceed my data plan and get charged Out of Bundle rates?

    No unexpected bill charges! Access will stop when your plan bundle has been depleted. You do have the option to purchase local/roaming Data Add-Ons if required.
  • 8) What are the existing postpaid add on data bundles?

    For Local Data

    • 2GB Add On – $15
    • 5GB Add On – $25

    For Roaming Data

    • Caribbean Data Pass (99MB) – $99
    • Americas & UK Data Pass (99MB) – $179
    • Global Data Pass (512MB) – $499

    (All prices VAT Exclusive)

    Visit https://bmobile.co.tt/bmobile-add-ons/ for more information on Roaming Add-Ons

  • 9) How can I purchase a Data Add-On?

    To purchase a Data Add-On:

    • Dial *600# from your USSD screen on Huawei Web User Interface or App
    • Dial *100 from your bmobile number 
    • Dial 824-TSTT (8788). Option 1
  • 10) Is there a charge for sms sent from the Web UI and/or App?

    Yes. In plan sms is bmobile to bmobile only. The following charges would apply:

    $0.30 bmobile (after in plan sms is depleted)
    $0.50 Digicel (VAT exclusive)

  • 11) If I’m an existing Blink On the Go/ Hotspot customer will I be affected in anyway?

    No. The existing Blink On the Go and Hotspot customers will remain on their plans, however, there will be no new activations on these plans.
  • 12) Can I get a new device if my device is damaged or lost?

    Yes! You can get a replacement device for $699 (VAT Exclusive) and continue your existing contract.
  • 13) What do I need to sign up for MIFI service?

    You can visit any of our 84 Customer Service Centers nationwide with the following to sign up:

    Nationals

    • One (1) form of ID
    • Proof of address (example utility bill)
    • One Month Advance payment

    Non Nationals

    • One (1) form of ID (International Passport)
    • Work Permit (in the case of Venezuelan Migrants, Employment Authorization Card issued to registrants.)
    • Proof of Address
    • Two Months Advance payment
  • 14) Where can I roam with the data on my plan?

    • Caribbean: Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & Caicos.
    • Canada, USA, United Kingdom and Guyana.
  • 15) If I upgrade from the Mifi Premium $249 plan to the Mifi Select $349 plan would I have to pay the penalty?

    No. There is no penalty fee when upgrading from Mifi Premium ($249/mth) to Mifi Select ($349/mth).
  • 16) Is the service period extended if I switch from the Mifi Premium $249 plan to the Mifi Select $349 plan?

    No. Customers upgrading to the Select plan will maintain their original contract period.


Local Data

Roaming Data

Device (New Activation)

Local SMS

Price


MiFi Prepaid Package

40 GB

250 MB

$699

20 

$249

VAT excl.

Mifi Prepaid Plan

Frequently Asked Questions

  • 1) What is MIFI?

    MIFI is a mobile device that uses the 3G/ 4G mobile phone networks to create a mini wireless hotspot. 

    This can then be shared between mobile internet-enabled devices — such as smartphones, laptops, tablets and even game consoles — that are within range of its signal.

     

    MIFI adds value to your life! 

    • Convenience – use it anywhere!
    • Time Management – no need to wait till you’re at the office or at home to complete your work reports/ projects or assist kids with assignments!
    • Saves Money – no need to have multiple data plans for devices. Connect up to 8 devices at once! No Out of Bundle charges. Pay what you planned!
    • Practical – one device for use at work and at play!
    • Entertainment on the go! – creates more opportunities to keep your young ones occupied while out of the home either watching a movie, playing a game no matter where you are!
    • Empowers you – multi-task. Work and Play!
  • 2) What new features are available on MIFI?

    The new features available are:

    • SMS (up to 500 messages can be saved in internal memory)
    • Limit your users (between 1-8)
    • Roaming 
    • Guest Wifi Access
    • User Device management from Web UI and App
  • 3) What is the App I can use to manage my device?

     Manage your device 24/7 using the Huawei HiLink App available in both Google Play and Apple Store!

     

  • 4) How do I get service every month?

    To get service every month, purchase $249 + VAT ($280.13) credit and top up. The plan will automatically be activated!
  • 5) What happens if I don’t top up immediately at the start of the month?

    Service won’t be available until the next $249 top up is done. Once the top up is completed, service will automatically resume.
  • 6) How do I credit (top up) the phone number when the sim is in the mifi device?

    Credit (top up) the number using the following options:

    • Direct Top Up – credit is sent directly to the mifi number (available at our Stores nationwide).
    • Using scratch card or e-card, dial 800-1234 from any mobile or landline phone and follow instructions.
    • Go online to https://www.bmobiletopup.com/
  • 7) Is there any warranty on the device?

    Yes. There is a one year warranty on the device.
  • 8) Can I exceed my data plan and get charged pay as you go rates?

    No! Access will stop when your plan bundle has been depleted. You do have the option to purchase local/roaming Data Add-Ons if required.
  • 9) What are the mifi prepaid add on data bundles?

    For Local Data 

    • 2GB Add On – $15
    • 5GB Add On – $25

    Valid for 30 Days

                  For Roaming Data

    • Caribbean Data Pass (99MB) – $99
    • Americas & UK Data Pass (99MB) – $179

    Valid for 14 days

     (All prices VAT Exclusive)

    Visit https://bmobile.co.tt/prepaid-roaming/ for more information on Prepaid Roaming

  • 10) How can I purchase a Data Add-On?

    To purchase a Data Add-On, once you have sufficient funds:

    • Dial *600# from your USSD screen on Huawei Web User Interface or App
    • Dial *100 from your bmobile number
    • Dial 824-TSTT (8788). Option 1
  • 11) Is there a charge for sms sent from the Web UI and/or App?

    Yes. In plan sms is bmobile to bmobile only. The following prepaid rates would apply:

    – $0.45 bmobile (after in plan sms is depleted)

    –  $0.45 Digicel

    (VAT exclusive)

  • 12) If I’m an existing Blink On the Go/ Hotspot customer will I be affected in anyway?

    No. The existing Blink On the Go and Hotspot customers will remain on their plans, however, there will be no new activations on these plans.
  • 13) Can I get a new device if my device is damaged or lost?

    Yes! You can get a replacement device for $699 (VAT Exclusive).
  • 14) What do I need to sign up for MIFI service?

    You can visit any of our 84 Customer Service Centers nationwide with the following to sign up:

    • One (1) form of ID (Non-Nationals – International Passport)
    • Top Up First $249 for Mifi Premium Prepaid Plan
    • $699 (vat exclu) for Mifi Device
  • 15) Where can I roam with the data on my plan?

    • Caribbean: Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks &
    • Canada, USA, United Kingdom and Guyana