/DirecText

DirecText

Interact with your customers via SMS

This service offers all business customers the ability to interact with their end customer via SMS in an easy, direct and cost efficient way Business customers who wish to utilize this service will have the ability to self-manage their communication to customers via an easy, user friendly web interface. It is a direct form of communications customers are, almost always in possession of their mobile phones It can be done anytime, anywhere and to any device Allows one way and or two way communications It is more cost effective than other forms of communication Can be applied to any type of business, from very small to very large organization

Frequently Asked Questions

  • What is bmobile's Direc Text service?

    With Direc Text, business persons (Enterprise, Small Businesses & Entrepreneurs) will have the ability to communicate with their customer base directly via SMS.
  • How will the service work?

    The business will have access to an interactive web interface through which they can Send and Receive SMS messages. The messages sent can be on anything from new product & service launches, sales, prices, re stocking etc.
  • How can customers acquire this service?

    Business customers can register

    • Via their TSTT Account Managers
    • Visit the bmobile website for more information

    Note: DirectText is only available to manage corporate accounts via their Account Manager

  • What are the benefits of Direc Text?

    The benefits include:

    • Direct Communication to your OWN customer base
    • Control of the messages sent to your customers
    • Access to feedback from customers
    • Timely & Easy Communication
    • Cost effective Marketing & Advertising
  • What are the costs associated with Direc Text?

    Gold Package

    • Monthly access fee $7,500 plus vat ($8,437.00 vat inclusive)
    • 7 Ussd slots per month
    • 13,000 monthly minimum
    • Ability to utilize SMS for 2 way messaging
    • Set up
    • Hosting of platform
    • Training as needed
    • SMS connectivity
    • Maintenance
    • Dedicated resource to handle messaging on TSTT behalf
    • Mobile Master control (MMC) to be branded with Blink/bmobile  powered by NOVO

     

    Tiered pricing Tier sms messages out of pk rates Both Networks
    3001-6000 $0.30
    <10,000 $0.27
    <15,000 $0.25
    >20,000 $0.23

    Silver Package

    • Monthly access fee $5000 plus vat ($5,625.00 vat inclusive)
    • 4 USSD slots per month
    • 8,000 monthly minimum
    • Ability to utilize SMS for 2 way messaging
    • Set up
    • Hosting of platform
    • Training as needed
    • SMS connectivity
    • Maintenance
    • Dedicated resource to handle messaging on TSTT behalf
    • Mobile Master control (MMC) to be branded with Blink/bmobile powered by NOVO

     

    Tiered pricing Tier sms messages out of pk rates Both Networks
    4001-6000 $0.30
    <10,000 $0.27
    <15,000 $0.25
    >20,000 $0.23

    Bronze Package

    • Monthly access fee $2,500 plus vat ($2,812.50 vat inclusive)
    • 2 Ussd slots per month
    • 3,000 monthly minimum
    • Ability to utilize SMS for 2 way messaging
    • Set up
    • Hosting of platform
    • Training as needed
    • SMS connectivity
    • Maintenance
    • Dedicated resource to handle messaging on TSTT behalf
    • Mobile Master control (MMC) to be branded with Blink/bmobile powered by NOVO

     

    Tiered pricing Tier sms messages out of pk rates Both Networks
    4001-6000 $0.30
    <10,000 $0.27
    <15,000 $0.25
    >20,000 $0.23
  • Are there any additional requirements for Direc Text?

    Customers will be informed of any additional requirements by the Account Managers or Product Manager
  • What type of functionality does Direc Text offer?

    The following features form the Direct Text service:

      • One (1) Way and Two (2) Way Broadcast SMS messages
      • Text 2 Win Campaigns
      • Polls and Voting Campaigns
      • Instant or Scheduled Message

    Delivery

    • Real Time Reporting
  • How will the customer be billed for the Direc Text service?

    Customers will be invoiced on a monthly basis based on the volume of SMS transactions
  • Who do customers contact for assistance or queries?

    For assistance or queries, please contact your TSTT Account Manager, a bmobile Store or dial *100