Easy Pay

Downpayment offers starting from ZERO down and ZERO interest! Get that smartphone of your dream with Bmobile Easy Pay plans!

Frequently asked questions

easy pay

1. What is bmobile’s EASY PAY PLAN/ OFFER?

Bmobile’s Easy Pay/Plan Offer provides qualifying POSTPAID subscribers an affordable way to acquire some of the latest and greatest mobile smartphones.

This sale is done under a payment plan, in which the customer will make a down payment (from as low as $0.00) towards the price of the smartphone and agree to pay the outstanding balance through twenty four (24) fixed monthly installments (payment duration is subject to vary according to model, down payment and installment option.) Under this offer, the cost of the devices are not subject to additional charges e.g. interest

2. What is the duration of Promotion/ Sale?

This is now part of our general service portfolio

3. Who can qualify for this promotion?

New & Existing Everything Plan subscribers, satisfying the relevant Pre-Qualification criterion are eligible to purchase devices under the Payment Plans.

4. What are the pre-qualification criteria?

A Prequalification system which determines the customer’s eligibility to benefit from the Easy Pay Plan / Offer based on creditworthiness. Qualification is contingent on the customer meeting all four (4) qualifying criteria as detailed below:

1. Account Status: Active

2. Type of subscriber: Post paid

3. Activation Date: More than 1 year

4. Average spending: $150+ /mth

5. What is the process if I don’t meet the pre-qualification criteria?

Subscribers who do not meet the pre-qualification criteria above may be eligible to acquire a device under the offer pending credit assessment and approval and will be required to provide:

1. Two (2) forms of ID

2. A utility bill no more than two (2) months old

3. A letter of employment no more than one (1) month old

4. A guarantor (current post-paid subscriber in good standing) to submit a signed guarantor form with copy of ID if not present.

Items 1. And 2 are for customers migrating from Prepaid to Postpaid and for New bmobile Postpaid customers.

6. What criterion is needed in order to become a Guarantor?

Guarantor eligibility is dependent on satisfying the following criterion:

1. Account Status: Active

2. Type of subscriber: Post paid

3. Activation Date: More than 1 year

4. Average spending: $150+ /mth

7. I have met the criteria listed, are there any other conditions to participate in this offer

Yes, customers must

1) Subscribe to one of the Everything Plans (Everything- $99, Everything- $149, Everything-

$275, Everything- $349, Everything- $525) including Phone Payment Plan.

2) Agree and pay the specific down payment for the phone they wish to purchase.

3) Agree to pay the relevant monthly installments.

8. What are the down payment and installment options for the phones on offer?

The Table below lists the down payments for each device based on the monthly installment.

Easy Pay Table - Oct 2016

9. How many monthly installments will I have to pay?

The repayment term is up to twenty four (24) months, however payment duration may vary according to model, down payment and installment option. Installments will be part of the monthly bill which becomes due on the bill due date each month.

During the term of this agreement, all monthly billings incurred for service subscription as well as the phone payments MUST be paid when due. If payments are not made when due, TSTT reserves the right to demand payments of all amounts outstanding and in default of payment; bar, disconnect / remove your service without further notice.

10. What will my total monthly bill be?

The total monthly bill is the sum total of the Everything Plan PLUS the Monthly Installment.

11. How will these charges / payment amounts be shown on my bill?

Your monthly bill will include the fixed monthly installment under a package fee labeled

“Device/ Handset Payment (NON VAT)” Value Added Tax is not charged on this amount.

12. Do I have to pay Security or Advance payment fees if I sign up for any of these Plans?

BOTH Security Deposit & Advance Payment would be waived during the promotional period.

13. Does purchasing a phone under this offer start a new contract?

Yes, subscription to this payment plan is a new contract for twenty four (24) months. You will be required to sign to a payment plan agreement. The Payment Plan Agreement will list the terms and conditions of the payment agreement being entered into and will include:

• Device Serial number / IMEI

• Full Price of the device

• Down payment

• Monthly Installment

• Term/ No of months

14. Is there a warranty on phones purchased under these plans

Yes, the usual one (1) year warranty for manufacturer’s defects will apply.

15. If I lose my phone or it is stolen, will I still be required to make the monthly payments?

Yes, phones which are lost or stolen will still have an outstanding balance which MUST be settled. You will be required to pay off the balance owed on the device. This amount is calculated as: Arrears + (Monthly installment x remaining months on agreement). Payment for lost or stolen phones can either be in lump sum with final settlement or they can continue as monthly payments for the duration of the agreement term.

16. Can I pay off for the phone before the twenty four (24) months?

Customer wishing to pay off for the phone / terminate the agreement and revert to a regular plan may do so at any time during the duration of the Agreement by paying off the entire price in a lump sum / final settlement payment.

This amount is calculated as: Arrears + (Monthly installment x remaining months on agreement).

17. Can I make lump sum payments toward the cost of the phone?

Yes, you may make lump sum payments, However, please note that lump sum payments which are less than the full amount required for final settlement will be applied to the your account as a credit. This credit will be spread across the service charges as well as the phone payments each month.

18. Can I purchase more than one phone under these payment agreements plans?

Customers are eligible to purchase another device (without financing) at the advertised postpaid price every twelve (12) months. Only one financed device (with payment arrangement) is allowed per account.

19. Can Existing Carrier Financing customers benefit from this offer?

Existing Carrier Financing customers must repay in full the outstanding balance remaining on their current facility before becoming eligible for this promotional offer.

20. Can Existing Postpaid customers, who would have previously benefited from a postpaid handset discount benefit from this offer?

Existing Postpaid customers must repay in full the outstanding balance remaining on their current facility before becoming eligible for this promotional offer.

21. Where would this offer be available?

This offer is exclusively available at Bmobile Retail stores nationwide.

More postpaid plans

Find out about our other Postpaid offerings here.


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