Prepaid Tourist SIM

Frequently asked questions

Prepaid Tourist SIM

1. What is the Prepaid Tourist SIM?

The Prepaid Tourist Sim provides mobile service to customers who are visiting Trinidad & Tobago for a short period of time. The SIM comes in two denominations and includes Unlimited Local Calls, Unlimited Global text and Unlimited Data plus International mins.

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2. What will customers receive when they purchase this SIM card?

The sim cards come in two (2) denominations as outlined in the table below:

•        Tourist SIM $350 TTD

•        Unlimited Local Talk

•        Unlimited Global Text

•        Unlimited 4G LTE Data

•        100 International mins

•        Bundle valid for 30 days from Activation

 

•        Tourist SIM $210 TTD

•        Unlimited Local Talk

•        Unlimited Global Text

•        Unlimited 4G LTE Data

•        50 International mins

•        Bundle valid for 14 days from activation

 

  • International mins allow calls to US, UK, Canada and the Caribbean
  • Fair Usage Policy applies
  • Any usage in excess of bundle quotas or outside of bundle categories will incur standard PAYG Rates.
  • Prices are VAT Inclusive

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3. When will the Tourist SIM be available for purchase?

These SIMS will be available for sale from December 1st 2017.

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4. How is the Sim card activated?

The SIM card is activated by first call activation. The customer simply has to make a call to any mobile number to activate the SIM and the associated bundles.

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5. How long will the bundles be valid?

The bundles will be valid for either 14 days or 30 days from the date of activation, this is dependent on the SIM card denomination that is purchased.

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6. How will the customer know when the bundles expire?

The customer will receive a pre expiry message 2 days before the bundle expires and another message upon expiration of the bundles.

Pre Expiry Message

“Your Unlimited Talk and Data plan expires in 2 days. On expiry, you will be charged standard rates or dial *123 to buy an unlimited local talk &data plan”

Expiry Message

“Your Unlimited Talk and Data Plan has expired. You will be charged standard rates or dial *123 to buy a plan”

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7. How long will the sim card be valid?

The SIM card will expire 7 days after the bundle expires.

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8. Will the customer be notified of the SIM card expiry?

Yes, the customer will receive a pre expiry message immediately after expiry of the bundles.

Your access to bmobile services will expire in 7 days.  To extend access, top up $50 or more at any bmobile store and dial *123 to buy an unlimited talk & data”

 

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9. How does the customers extend the validity of the SIM card?

The customer can extend the validity of the SIM card by purchasing a $50 top up or an Unlimited Talk and data bundle.

 

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10. Can the Tourist SIM bundle be repurchased?

No, the original bundle is not available for repurchase.

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11. Can the customer purchase plans from the regular *123# menu?

Yes the customer can purchase any Unlimited Talk and Data bundle off the *123# menu.

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12. Where will the Tourist SIM be available for purchase?

The Tourist SIM will be available at the Bmobile Duty Free store, Bmobile Hilton and other select Authorized Channel Partners and Hotels.

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13. Where can I get more information on this promotion?

For more information dial *100 or 824-TSTT (8788).

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