Shared Plan

Frequently Asked Questions

Postpaid Shared Plan

1) What is the Postpaid Shared Plan?

The Shared Plan allows users to share the plan’s allotted Local Minutes, Local Data, Local and International SMS.

2) When does the Postpaid Shared Plan take effect?

The Postpaid Shared plan takes effect from  November 02, 2017.

3) What services are included in the Postpaid Shared Plan?

Customers will receive the following:

 

 

 

  • Local minutes apply to calls to bmobile, TSTT Fixed, Digicel, Flow, Massy Communications, Lisa Communications, Open Telecom.
  • Standard International rates apply for international calls.
  • Standard international voice and data roaming rates apply.
  • Minutes and data do not roll over.
  • Per Second billing applies
  • Users sharing the plan can call each other for free.

4) How many subscribers are allowed to share from the plan.

A maximum of four (4) subscribers are allowed to share from the plan i.e Primary Subscriber PLUS three (3) Secondary Subscribers.  A minimum of two (2) subscribers are allowed on the plan.

5) Is there an additional cost to add subscribers to the Shared Plan?

The 1st Secondary Subscriber added is FREE, each additional subscriber is added at a monthly cost of $50.  The fee structure is as follows:

 

PRIMARY 1

PRIMARY 2

PRIMARY 3

$599 + VAT ($673.87)

$649 + VAT ($730.13)

$699 + VAT ($786.38)

 

6) Who is eligible for the Postpaid Shared Plan?

New postpaid subscribers, customers migrating from prepaid to postpaid, and existing postpaid subscribers who are not on an existing contract are eligible for the plan.

7) Do all subscribers have to join the plan at the same time?

No. All  four (4) subscribers do not have to join the plan at the same time.  However, there must be a minimum of two (2) subscribers joining at inception

8) Can secondary subscribers make modifications/changes to the plan?

No.  The primary subscriber is the owner of the plan and therefore only the primary subscriber can make modifications/changes to the plan.  Written authorization by the primary subscriber will be required in order for any secondary subscriber to modify or make changes to the plan.

9) Will each subscriber on the plan receive monthly bills?

No.  The primary subscriber is the owner and therefore only the primary subscriber will receive  monthly bills.  The usage by each subscriber will however be detailed on the monthly bill.

10) Can subscribers roam from the Postpaid Shared Plan minutes?

No, subscribers cannot use the Postpaid Shared Plan for roaming minutes. Customers can purchase a bmobile Roaming Add-On to get the lowest roaming rates.

11) Is there a contractual term for the Postpaid Shared Plan?

Yes, customers signing up for the Postpaid Shared Plan will be required to sign a twenty-four (24) month contract.

12) Will all the subscribers on the account be required to sign a twenty-four (24) month contract?

No. All the subscribers on the account will not be required to sign a twenty-four (24) month contract, the contract is only on the primary subscriber.  The account must however have a minimum of two (2) subscribers i.e. primary, plus one (1) secondary.


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