Game Zone

Frequently Asked Questions

Game Zone

1. What is bmobile Game Zone?

Bmobile Game Zone is an interactive gaming platform offered to mobile end users, giving them the ability to engage in a fun fully interactive gaming environment through a friendly yet competitive and versatile “leaderboard” style concept via their mobile phones.

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2. Is the app compatible with both Android and iPhone handsets?

The app is compatible with Android handsets for bmobile customers only.

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3. Is there a cost to download the app to a mobile device?

There is no additional cost to download. All you need is access to data.

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4. How Do I download the Game zone app to my mobile device?

Downloading the app is Easy. Simply:

  • Download the following link http://www.novotechgames.com
  • Open APK file on your device.
  • Enable the feature to install this application.
  • Launch the application to start the game
  • Click on coin icon to start the game
    OR
  • Customers can text “ START ” to PLAY ( 7529) and an SMS will be sent directly to their phone with the link.

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5. How do I get started?

First time set up is easy!

  • Users will be prompted to enter their phone number
  • Upon entering the number and clicking the “OK “button, you will receive an SMS message with a game code.
  • Enter the game code you received into the box
  • Click “Ok” to proceed

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6. What are welcome bonus coins?

Welcome bonus coins are coins given to users the first time they enter the app.

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7. How do I get additional coins to play the games?

  • Tap the coins bar button at any time or when given the option to purchase coins, click ok.
  • You will then receive a sms with a four (4) digit code.
  • Enter the code and the coins are added to your coin bar

Note: Codes can only be used once and cannot be shared.

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8. What do I do if I get Invalid code?

You could get this message for the following reasons

  • If the code is incorrect.
  • If the code has already been used or shared.

Ensure you are entering the correct code. We recommend that your code is used immediately to eliminate unwanted sharing.

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9. Is there a cost attached to obtaining additional coins through sms?

Coins are priced at

  • $1.00 for 100 coins
  • $3.00 for 500 coins

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10. How do I pay for coins?

The cost of coins will be deducted from your card balance (Prepaid subscribers). In the case of postpaid subscribers the cost will be reflected on your bill.

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11. Is there a limit to the number of coins I can purchase?

Once you have sufficient funds there is no limit to the number of coins you can purchase.

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12. Who should I contact if I have a query relating to balances deducted for coin purchases or coin quantity received?

If you have any queries you can contact bMobile Customer service at 824-8788, Option 2 or dial *100 from your mobile phone for assistance.

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13. Where can I access the link?

The link will be available on our bMobile Website, Facebook page….

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