Bonus Talk and Data Promotion

Frequently Asked Questions

Bonus talk and Data Promotion 2017

1. What is the Bonus Talk & Data Promotion?

Prepaid customers will now receive bonus talk and data on the 3-day plan.

3 Day Talk & Data Plan – $45

  • No restriction on number of calls, length of call and number of individual calls made with unlimited bmobile Talk.
  • No restrictions on number of local and International text.
  • Anywhere Minutes allow calls to all local networks plus US, UK, Canada and Caribbean calls.
  • *Prices are Vat Exclusive.
  • Vat Inclusive Price $50.62
  • Bmobile reserves the right to vary the promotional plans during the promotional period.

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2. When would the Bmobile Bonus Talk & Data Promotion be available?

The new plans will be available from May 1 to May 31, 2017.

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3. Who can participate in this promotion?

All prepaid customers can participate in this promotion.

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4. How do I participate in this promotion?

Customers should follow the steps below to purchase the plan

  • Dial *123# from your handset
  • Choose option from the Menu – Talk & Data plans
  • Choose a plan from the options listed.

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5. Where can I call with the Anywhere minutes?

The Anywhere minutes included in the plan can be used to call TSTT Landline, Flow Landline, Digicel, Massy Communications, International calls to US, UK, Canada and Caribbean calls.

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6. What happens if I deplete all the Minutes or Data in my promotional plan before it expires?

If your data or voice minutes are depleted before your promotional plan expires, you will be charged at the Pay As You Go (PAYG) rate for data and voice.

You can also choose to buy another prepaid plan by dialling *123# from your handset.

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7. How will I know when I purchase the 3 Day Bonus Talk and Data promotional plan?

When you purchase the 3 Day Bonus Talk & Data plan you will receive a message confirming your plan purchase.
Message 1: 3 Day Talk & Data Plan

“U’ve purchased 3 Days Talk& Data pass & rec’d Unltd Bmobile Tlk & Unltd SMS , 30mins Tlk & 300 MB Data + 150MB Bonus Data+15 Bonus anywhere mins for 72Hrs. Charged $45. Life is On with Bmobile”

 

 

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8. How will I know when my plan expires?

When your plan expires you will receive an expiry message as indicated below:

“Dear Customer your <3 day/ weekly/monthly Plan> has expired, Dial *123# and SELECT Talk & Data to choose a new plan. Thank You. Life Is On with Bmobile”

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9. How can I find out the balance on my promotional plan?

Customers can dial *123# from their handset and select Option 3 -“Query balances” from the menu. A text message will be sent with the plan balance.

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10. Can I purchase more than one plan, at the same time?

Yes you can purchase more than one plan, at the same time. Simply dial *123# to purchase any Talk and data plan.

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11. If I have multiple plans on my account, which one will be used up first?

The plan usage priority will be based on expiry date. For example, if you purchase a day pass plan with an expiry date of 24 hrs, it will be used up first, followed by the week plan and then the month plans.

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12. Where can I call for further information about this promotion?

For additional information you can contact 824-TSTT (8788) or *100

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