30 Day Prepaid Talk and Data Promotion

Frequently Asked Questions

30 Day Prepaid Talk and Data Promotion with Double Data

1. What is the 30 Day Prepaid Talk and Data Promotion?

Effective September 7, 2017, prepaid customers can purchase a $215 promotional plan, with the following:

  • Unlimited Bmobile Calls
  • Unlimited Local & International text
  • 300 Anywhere Minutes
  • 3GB Data

The promotional plan will be valid for 30 days from the date of purchase.

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2. How long will this promotional plan be available?

The promotional plan will be available from September 6 – November 30, 2017.

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3. Who can purchase this promotional plan?

All prepaid customers can purchase this prepaid plan.

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4. How do I purchase the promotional plan?

Customers should follow the steps below to purchase the plan

  • Dial *123# from their handset
  • Choose option “Talk & Data plans “
  • Choose a plan from the options listed.

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5. Where can I call with the Anywhere minutes?

The Anywhere minutes included in the plan can be used to call TSTT Landline, Flow Landline, Digicel, Massy Communications, International calls to US, UK, Canada and Caribbean/Venezuela Calls.

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6. What happens if I deplete all the Minutes or Data in my bundle before it expires?

If your data or bundle minutes are depleted before your plan expires, you will be charged at the Pay As You Go (PAYG) rate for data and voice.  

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7. Will I be able to repurchase the same plan if my data is depleted before my current plan expires?

Yes, you can repurchase the same plan if your data is depleted before it expires. Simply dial *123# and select the plan.

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8. How will I know when I purchase one of the Prepaid Talk and Data Plans?

When you purchase one of the new prepaid plans you will receive a text message that confirms your purchase.

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9. How will I know when my plan expires?

When your plan expires you will receive a text message on your handset, when your plan has expired.

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10. How can I find out the balance on my prepaid plan?

Customers can dial *123# from their handset and select “Query balances” from the menu. A text message will be sent with the account balance.

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11. Can I purchase additional bundles while on this plan?

Yes you can purchase additional bundles while on the plan. Simply dial *123# to purchase any Talk and data plan.

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12. If I have multiple bundles on my account, which one will be used up first?

The bundle usage priority will be based on expiry date. For example, if you purchase a day pass bundle with an expiry date of 24 hrs, it will be used up first, followed by the week plan and then the month plans.

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